Anthropic launched Claude for Small Business in May 2026. Fifteen workflows, fifteen Skills, seven connectors - bundled for the work every SME owner actually does. This is the programme that teaches you how to run it.
Claude for Small Business shipped on 13 May 2026 with fifteen workflows, fifteen Skills, and seven connectors - everything an SME owner needs to handle month-end, payroll, marketing campaigns, contracts, hiring, and customer engagement.
That's enough for owners in San Francisco. Not enough for the rest of the world. SMEs in Asia, the UK, Europe, the Middle East - founder-led teams, professional services firms, family-run businesses - all need the same Plugin, in the same Claude Cowork, doing the same operational work.
This programme is the practical instruction layer Anthropic isn't shipping internationally. Three tiers. Sixty-nine lessons and sub-modules. Eighty assessment questions across three credential pools. Eighty percent pass mark across all three tiers because the credential has to mean something.
If you run something with under fifty people, this Plugin is built for you - and so is this programme.
Three tiers, each earning a credential. Tier 1 is open to anyone. Tier 2 unlocks when you've passed Tier 1. Tier 3 unlocks when you've passed Tier 2. The Operator credential at the end means you can actually run the Plugin in your business, week to week, with judgement - and it's earned in sequence because the foundations matter.
Personal Settings, Projects, Memory, Chat, Artifacts, Skills, Connectors, Cowork, Excel + PowerPoint, Plugins, Thinking Partner. The building blocks every SME owner needs before the Plugin.
Start Tier 1 →Projects compartmentalised. Skills built. Connectors connected. Excel + PowerPoint with Claude. Cowork running. The operating environment your SME needs before the Plugin lands on top.
🔒 Complete Tier 1 firstPlugin Setup. Marketing & Social. Money In & Out. Month-End. Monday Brief. Customer Engagement. Contracts. Hiring & Onboarding. Every named workflow, every Skill, every connector - properly taught.
🔒 Complete Tier 2 firstThe Plugin ships with 15 workflows, 15 Skills, and 7 connectors. Tier 3 walks through them as eight functional pairs - each pair a complete operational workflow you can run in your business.
/smb-onboard, the router model, permissions and trust boundary.
/run-campaign + Canva + content strategy. Four sub-modules.
Invoice chasing, cash flow, /plan-payroll. Six sub-modules.
/close-month + margin analysis + tax prep. Four sub-modules.
/monday-brief + sentiment + lead triage. Three sub-modules.
Lead triage + sentiment + HubSpot. Four sub-modules.
DocuSign + contract review + outbound + filing. Four sub-modules.
Hiring packet + screening + contractor + employee. Four sub-modules.
SME owners and operators. Founder-led teams. Professional services firms. Family-run businesses. APAC, UK, Europe, Middle East - anywhere Anthropic's US workshop tour doesn't reach. People who need the Plugin to handle real operational work, not theoretical AI literacy.
Generic AI training. Prompt engineering theory. A walkthrough of Claude features unrelated to running a business. We assume you have a business that needs help running. The Plugin is the tool. This is how you actually use it.
Eleven lessons. Two hours. The foundation that makes everything that follows possible. Free to start.