In May 2026, Anthropic shipped Claude for Small Business - a bundle of fifteen workflows, fifteen Skills and seven connectors, built for the work SME owners actually do. Anthropic taught it through a US workshop tour. We built the programme for everyone else.
Claude for Small Business shipped on 13 May 2026 with fifteen workflows, fifteen Skills, and seven connectors - everything an SME owner needs to handle month-end, payroll, marketing campaigns, contracts, hiring, and customer engagement.
The US launch was well-supported. We built this programme so SME owners everywhere else - across Asia, the UK, Europe, the Middle East, Australia - can run Claude for Small Business with the same depth of understanding. Founder-led teams, professional services firms, family-run businesses - all need the same bundle, in the same Claude Cowork, doing the same operational work.
This is the practical training layer that takes Claude for Small Business global. Three tiers. Sixty-nine lessons and sub-modules. Eighty assessment questions across three credential pools. Eighty percent pass mark across all three tiers because the credential has to mean something.
If you run something with under fifty people, Claude for Small Business is built for you - and so is this programme.
Three tiers, each earning a credential. Tier 1 Launcher is open to anyone. Tier 2 Practitioner unlocks once you've passed Tier 1. Tier 3 Operator unlocks once you've passed Tier 2. The credentials are earned in sequence because the foundations matter - each tier builds on the working environment the previous one taught you to set up.
Personal Settings, Projects, Memory, Chat, Artifacts, Skills, Connectors, Cowork, Excel + PowerPoint, Plugins, Thinking Partner. The building blocks every SME owner needs before running Claude for Small Business.
Start Tier 1 →Projects compartmentalised. Skills built. Connectors connected. Excel + PowerPoint with Claude. Cowork running. The operating environment your SME needs before Claude for Small Business lands on top.
Unlock with Tier 1 code →Onboarding & Setup. Marketing & Social. Money In & Out. Month-End. Monday Brief. Customer Engagement. Contracts. Hiring & Onboarding. Every named workflow, every Skill, every connector - properly taught.
Unlock with Tier 2 code →Tier 2 builds the working environment Claude for Small Business sits on top of. Five courses, twenty-six lessons - each one a piece of the foundation. By the end, Projects are compartmentalised by function, Skills hold their shape across uses, Connectors are scoped properly, and Cowork bridges everything into one workspace.
Compartmentalised by business function. Five lessons.
Built once, reused everywhere. Five lessons.
Scoped tightly, audited regularly. Five lessons.
Claude inside Office, working with your files. Five lessons.
The bridge that turns scattered work into one workspace. Six lessons.
Claude for Small Business ships with 15 workflows, 15 Skills, and 7 connectors. Tier 3 walks through them as eight functional pairs - each pair a complete operational workflow you can run in your business.
/smb-onboard, the router model, permissions and trust boundary.
/run-campaign + Canva + content strategy. Four sub-modules.
Invoice chasing, cash flow, /plan-payroll. Six sub-modules.
/close-month + margin analysis + tax prep. Four sub-modules.
/monday-brief + sentiment + lead triage. Three sub-modules.
Lead triage + sentiment + HubSpot. Four sub-modules.
DocuSign + contract review + outbound + filing. Four sub-modules.
Hiring packet + screening + contractor + employee. Four sub-modules.
SME owners and operators. Founder-led teams. Professional services firms. Family-run businesses. APAC, UK, Europe, Middle East - SME owners running Claude for Small Business anywhere in the world. People who need it to handle real operational work, not theoretical AI literacy.
Generic AI training. Prompt engineering theory. A walkthrough of Claude features unrelated to running a business. We assume you have a business that needs help running. Claude for Small Business is the tool. This is how you actually use it.
Eleven lessons. Two hours. The foundation that makes everything that follows possible. Free to start.